What is counselling?

Counselling is a collaborative and supportive process designed to help you navigate life’s challenges, transitions, and everyday stressors. Through open conversation, it offers a safe space to express your feelings, gain clarity on your experiences, and better understand your thoughts and behaviours. Rather than diagnosing or treating deep-seated clinical conditions, counselling focuses on your current well-being, helping you build practical coping tools, strengthen your inner resilience, and develop positive strategies to handle life’s difficulties with greater confidence.

What does it mean to have a “good fit” with your counsellor?

A trusting relationship is at the heart of meaningful counselling. Having a good fit with your counsellor simply means that you feel safe and comfortable enough to talk openly and navigate your personal challenges together.

It is helpful to note that a counsellor is a professional guide rather than a personal friend. A good fit means finding someone who creates a secure environment, works collaboratively with you on your goals, and gently helps you look at old habits or assumptions with fresh eyes – even when it takes a little courage to do so.

How do I know if online counselling is for me?

The decision to seek online counselling is yours to make. In deciding whether it is the right choice for you, listed below are some of the benefits to seeking online counselling:

• Comfort: online counselling may be suited to you if you feel uncomfortable attending in-person sessions, and would prefer to be in the comfort of your own home.
• Convenience: online counselling is more convenient than in-person sessions, especially if you live very far away or have accessibility/mobility issues.
• Busy work schedule: online counselling may be beneficial for you if you have a very busy work-life schedule and cannot block off time for attending in-person sessions.

How do I access the video counselling link?

Once your session has been confirmed, I will send you an email with the details on how to access the secure video platform and provide you with a video counselling link. To ensure that there will be no technological glitches during the video counselling session, make sure that you have checked the following:

Ensuring that your WiFi network connection is strong enough to hold a video call.

Ensuring that your technological device that you are using (i.e. laptop, desktop computer, or tablet) has the latest version of Google Chrome, Safari, or Firefox web-browsers.

Do I have insurance coverage for counselling services?

Counselling services are not covered by OHIP. Counselling services are not covered by OHIP. However, fees may be partially or fully covered by extended health care plans or private insurance (such as a workplace benefits plan).

Please check ahead of time with your insurance provider to confirm whether your specific plan covers services for Counselling Therapists, Certified Canadian Counsellors, or Registered Psychologists.

For Clients in British Columbia: If you are located in BC, many extended health plans recognise and cover the Certified Canadian Counsellor (CCC) designation. It is always best to contact your provider directly before our first meeting to confirm your plan’s eligibility and annual limits.